If you need answers right away to questions about federal student aid, call one of the numbers below at the Federal Student Aid Information Center between 9:00 a.m. and 8:00 p.m. (Eastern Time), Monday though Friday:
Assist you in completing the federal student financial aid
application
Tell you whether a school participates in the federal student
aid programs, and that school's default rate
Explain federal student aid eligibility requirements
Explain the process of determining financial need and awarding
aid
Send federal student aid publications to you
Call this number at the Information Center if you want to find out if your federal student financial aid application has been processed or if you want a copy of your Student Aid Report (SAR). Please note that you'll have to pay for this call. Collect calls cannot be accepted, and this service is not available on the toll-free number given above.
If you're hearing-impaired you may call this toll-free TDD number at the Information Center for help with any federal student aid questions you may have.
If you have reason to suspect any fraud, waste, or abuse involving federal student aid funds, you may call this toll-free number, which is the hotline to the U.S. Department of Education's Inspector General's office. You may remain anonymous, if you wish.
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